At Richard Griffiths & Co, we want to give you the best possible service. However, if at any point you feel unhappy or concerned about the service we have provided please inform us immediately so that we can do our best to resolve any problems you may be experiencing.
In the first instance, please contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage.
If you would like to make a formal complaint, please read our full complaints procedure here.